Support

• For issues with the bot, the portal or billing reach out here: [email protected]
• To report abuse contact us here: [email protected]
• If you found an exploit, a vulnerability or a broken feature: [email protected]

Or we also have a Discord support server: discord.com/invite/T9KJ7nWtAy.

We try to reply within 2 business days. Billing questions may take a little longer as we check our records. It will take a little time but we will get to your message as fast as we can.

Including the following information makes us able to act faster and reply to your problem with ease:

• Discord user ID or username. Makes it easy for us to find your billing or bot info.
• The server ID, narrows down the scope of the issue for us to diagnose.
• A description of the events surrounding the issue. Some issues can be historical rather than instantaneous. This helps!
• Screenshots, error messages or any error details would speed us up a lot to recreate the issue.