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Support

Contact channels

You can also join our Discord support server at discord.com/invite/T9KJ7nWtAy.

Response times

We aim to reply within 2 business days. Billing questions may take a little longer.

Before you reach out

Including the following helps us help you faster:

  • your Discord username or user ID;
  • the server ID, if the issue is with a specific server;
  • a short description of what happened and what you expected;
  • screenshots or error messages, if you have them.